Login or register 0
Last Updated: July 24, 2015

Warranty Information

Your FOXPRO® game call is warranted to be free from defects in materials and workmanship that diminish its usefulness for a period of time as established for that particular model from the date of purchase if the item was purchased from a FOXPRO Authorized Retailer. Return the unit prepaid and packaged securely along with proof of purchase to the address shown below. Include a note describing the defect or problem. This limited warranty is void if the unit is physically damaged, used in a manner contrary to intended use, or otherwise abused, either intentionally or unintentionally. Also specifically excluded are batteries and damage caused by attempts to charge batteries not intended to be recharged, and water damage.

International Warranty Information

Your FOXPRO® game call is warranted to be free from defects in materials and workmanship that diminish its usefulness for a period of time as established for that particular model from the date of purchase if the item was purchased from a FOXPRO Authorized Retailer. Return the unit prepaid and packaged securely along with proof of purchase to the address shown below. Include a note describing the defect or problem. This limited warranty is void if the unit is physically damaged, used in a manner contrary to intended use, or otherwise abused, either intentionally or unintentionally. Also specifically excluded are batteries and damage caused by attempts to charge batteries not intended to be recharged, and water damage. The buyer of the product is financially responsible for the shipping the product from their location to FOXPRO Inc. and from FOXPRO Inc. back to their location. FOXPRO does not pay return shipping on items sent for warranty repair. If a package is lost, misplaced, abused, or in any other way damaged from shipping, FOXPRO Inc. is in no way responsible for replacing the merchandise. FOXPRO Inc. does not guarantee successful delivery of any merchandise shipping internationally. Any applicable tracking numbers and shipping verification documentation will be presented to you when the merchandise is shipped. From the time it leaves our facility we formally waive all responsibility for the package arriving to its destination. Freight charges will be formally determined at shipping time. Estimated amounts for shipping are only estimates and are in no way a guarantee of the final cost. Actual shipping charges are based on a number of factors and can change at any time without notice. Requests to FOXPRO, Inc. to alter or lessen merchandise value on invoices and/or international shipping documents to avoid local customs/duties/delivery fees will not be honored. Shipping costs for warranty is not covered on international orders. Buyer will not hold FOXPRO Inc. accountable for any loss, failure, or damage. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of FOXPRO products to your country. If for any reason the package is seized by Customs officials, we will not issue you a refund unless all products are returned to us in their original condition. If the package is returned to us by Customs officials, you are still responsible for any shipping charges.

Shipping Address

The address to use when shipping packages to FOXPRO Inc. is:

FOXPRO Inc.
ATTN: Service Dept.
14 Fox Hollow Drive
Lewistown, PA 17044
United States of America

Examples of Non-Warranty Issues

  • Product ceases to work after exposure to water (in the form of any precipitation), moisture, or other elemental forces.
  • Product is physically damaged from dropping, running over with any vehicle, falling from any surface and impacting with the ground, gun shot, misuse, neglect, abuse, animal attack.
  • Product ceases to work as a result of battery leakage, battery damage, intentional or unintentional wiring accidents, connecting an unapproved charging device to the product, overpowering and incorrect installation of batteries.
  • Product ceases to work after connecting an unapproved external auxiliary device.

Money Back Guarantee

We want you to be fully satisfied with every item that you purchase from FOXPRO. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. This guarantee only applies to items purchased directly from FOXPRO. If you purchased the item from one of our authorized retailers, you will need to check with the specific retailer for details on their returns policy.

The item must be returned in excellent condition, in original boxes, and with all paperwork, parts and accessories to ensure full credit. The amount of credit will be determined after the item is received and inspected at the factory.